Welcome to
Kā Pou Whenua:
Your After-Hours Crisis Support Service
At Kā Pou Whenua, we prioritize partnership, community, and care. Collaborating with leading organizations like Te Whatu Ora’s Specialist Mental Health Services and West Coast Health, we provide holistic support for Canterbury and West Coast regions.
Our Service
We are a kaupapa Māori service grounded in community, cultural values, and care. Let us help you navigate distressing situations with dignity and support.
We Provide Support For:
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Individuals aged 18 and over
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Mild to moderate mental health distress
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Low to moderate suicide risk (as assessed by a referrer)
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Those choosing kaupapa Māori-focused support
Hours:
Clinical Phone Hours:
1-9 pm Monday - Friday
Ōtautahi Hours:
1-9 pm Monday -Friday, unavailable weekends and public holidays
Te Tai Poutini - West Coast:
1-9 pm, Monday -Sunday, unavailable on public holidays
Within Te Tai Poutini, we offer both kanohi-ki-te-kanohi and telehealth options, ensuring the service is accessible, responsive, and safe. At its heart, Kā Pou Whenua is about empowering whaiora and whānau with the tools, tautoko, and connection needed to move forward from moments of distress
In person at Te Nikau Hospital Acute zone: Monday – Sunday 1pm-9pm
Clinical appointments: Monday - Friday
call 021 540 986 to make an appointment
In partnership with Poutini Waiora and Te Whatu Ora, Kā Pou Whenua provides an after-hours crisis support service for Tangata Whaiora aged 18 and over.
The service is designed for those experiencing mental or emotional distress who may not meet the threshold for specialist services, but still need support on their hauora journey. Grounded in Mātauranga Māori and guided by the Te Whare Tapa Whā model of care, Kā Pou Whenua takes a whakapapa-based approach – keeping one eye on the past while looking to the future. This ensures whaiora and their whānau receive holistic, wraparound support that honours their identity, strengths, and aspirations.
Our kaimahi bring together both clinical expertise and cultural knowledge, walking alongside whaiora to help them:
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Navigate challenges and distressing experiences
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Identify needs and goals
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Build resilience, skills, and confidence within their support networks